Our culture focuses on empowering Kenyans from all walks of life financially through innovative products and services. Use of technology enables us to meet and exceed clients’ expectations through innovation. We believe that our clients are our greatest resource and we continue to invest in appropriate and relevant training programmes to enable them strengthen their capacity and own the process of monitoring their own performance in financial growth.

Our staff are our pride and strongest asset. We are dynamic organization, a place with a diverse work force from different races, tribe and walks of life.


For the last two years, SMEP Microfinance Bank has continued to redefine and reinvent its products and systems in order to respond to the changes and opportunities that present themselves in the Kenyan market place. The result is a strong, dynamic, customer–centric institution that is a reliable financial partner to all its clients.




+254 711 606900

Customer Care pilot line:

+254 20 2673327-8

+254 20 2055761

+254 20 3572799

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